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Prabandhan: Indian Journal of Management

ISSN: 0975-2854 Frequency: Monthly Peer Review: Double-blind Published since: 2008 Language: English
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Ghosted at Work : The Ripple Effect of Ostracism on Millennials’ Performance in India’s Food Sector

Subscription Original Article

Ghosted at Work : The Ripple Effect of Ostracism on Millennials’ Performance in India’s Food Sector

Sarika Yadav1,  Meha Joshi2,  Poorva Bugalia3,  Nischay Lamba4

1 Associate Professor , Department of Food Business Management and Entrepreneurship Development, National Institute of Food Technology Entrepreneurship and Management (NIFTEM), 97, Niftem Rd, HSIIDC, Industrial Estate, Kundli, Sonipat - 131 028, Haryana

2 Associate Professor, Indira Gandhi Delhi Technical University for Women, Kashmere Gate, Delhi - 110 006

3 Student, Department of Food Technology and Management, National Institute of Food Technology Entrepreneurship and Management (NIFTEM), 97, Niftem Rd, HSIIDC, Industrial Estate, Kundli, Sonipat - 131 028, Haryana

4 Student, Department of Food Technology and Management, National Institute of Food Technology Entrepreneurship and Management (NIFTEM), 97, Niftem Rd, HSIIDC, Industrial Estate, Kundli, Sonipat - 131 028, Haryana

Volume 18
Issue 9
Pages 63–78
Year 2025
Received: Oct. 15, 2024 Accepted: May 10, 2025 Published: Sept. 15, 2025
Abstract

Purpose : Social interactions and conducive work environments play a crucial role in enhancing employee productivity and performance. Hostility in the workplace environment can emanate from low morale and be counterproductive to the health of the organization. Therefore, it is imperative to examine workplace ostracism in this era to gain traction. This study examined the relationship between workplace ostracism and job performance. This study also gauged the role of job satisfaction in the nexus between workplace ostracism and job performance among 300 million employees in the food processing industry in India.

Methodology : This study explored the associations between workplace ostracism, job performance, and job satisfaction. The sample population consisted of 300 working professionals in the food processing industries in different states of India. To ensure the non-occurrence of social desirability bias, confidentiality of the researchers was maintained, and due attention was paid to maintaining anonymity (Podsakoff et al., 2003).

Findings : The results showed that job satisfaction was severely impacted by workplace ostracism, and thus, decreased employees’ job performance.

Practical Implications : This study has several implications for managers. First, ostracism behavior should be monitored and identified. If a victim displays adverse workplace ostracism, managers should intervene and help them cope. Additionally, managers should maintain good relationships with subordinates and try to avoid the act of ostracism as other employees may be encouraged to act similarly.

Originality : The study is original because it focuses on the food processing industry, a sector that has not been touched upon by researchers.

Keywords workplace ostracism organizational conflict job performance job satisfaction millennial employees mediation workplace behaviors food processing industry
How to Cite

Sarika Yadav, Meha Joshi, Poorva Bugalia, Nischay Lamba (2025). Ghosted at Work : The Ripple Effect of Ostracism on Millennials’ Performance in India’s Food Sector. Prabandhan: Indian Journal of Management, 18(9), 63–78. https://doi.org/10.17010/pijom/2025/v18i9/174844

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