New PIJM now accepts submissions exclusively via the Editorial Scholar portal — a dedicated submission & review system.
Go to Editorial Scholar →
Associated Management Consultants Pvt. Ltd. | COPE Member
Scopus Q2 UGC-CARE |
Prabandhan: Indian Journal of Management logo

Prabandhan: Indian Journal of Management

ISSN: 0975-2854 Frequency: Monthly Peer Review: Double-blind Published since: 2008 Language: English
A publication of AMCPL
amcon.co.in
New Delhi, India
Indexed in: Scopus Q2 UGC-CARE Group II Google Scholar J-Gate NISCAIR Crossref Cabell's Journalytics

Impact of Perceived Destination Personality on Tourists' Behavior

Open Access Original Article

Impact of Perceived Destination Personality on Tourists' Behavior

Sabari Shankar R.1

1 Pedagogical Research Associate (PRA), Indian Institute of Management Bangalore (IIMB), Bilekahalli, Opp. Apollo Hospital, Bangalore – 560076, Karnataka

Volume 13
Issue 12
Pages 36–46
Year 2020
Received: March 25, 2020 Accepted: Oct. 26, 2020 Published: Dec. 31, 2020
Abstract

This research paper attempted to study the influence of tourists' perception about the destination personality traits on their behavior. Fierce global competition in the tourism market and the significant requirement of research contribution to destination branding arena were the primitive motives of this research. Intensive review supporting the objective was carried out and a theoretical model was found. To validate it, Coimbatore – a district in Tamil Nadu, India was chosen. This study was conducted between 2018 and 2019 targeting the tourists who visited the destination. A well-defined questionnaire was designed, perhaps finalized after the pilot study, and was floated to 570 tourists using convenient sampling technique. The questions seeking tourists' personal factors as well as statements measuring destination personality traits and tourists' behavior were contained in the questionnaire. Responses were screened and illegible filled-in questionnaires were removed and thereby 448 was fixed as the sample. To achieve the objective, a three - stage analysis was performed. Data analysis tools such as exploratory factor analysis using SPSS was used for data reduction, confirmatory factor analysis and structural equation modeling of AMOS were used for confirming the existence of individual model in each factor and to validate the theoretical model, respectively. As a key outcome, the model was validated with two constructs measuring destination personality and three constructs measuring tourists' behavior and all the necessary values were in an acceptable range. Also, it was found that perceived destination personality had a significant influence on tourists' behavior. Marketers are suggested to inculcate the key aspects of this research work in their destination marketing, branding, and promotional activities.

Keywords Destination Tourists Personality Behavior Structural Relationship Modelling Branding
How to Cite

Sabari Shankar R. (2020). Impact of Perceived Destination Personality on Tourists' Behavior. Prabandhan: Indian Journal of Management, 13(12), 36–46. https://doi.org/10.17010/pijom/2020/v13i12/156588

References
  1. Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing Research, 34(3), 347–356. <a href=https://dx.doi.org/10.1177%2F002224379703400304 target="_blank">https://dx.doi.org/10.1177%2F002224379703400304</a>
  2. Ahmadizad, A., Kafcheh, P., & Paryad, F. (2020). The effect of destination personality on revisiting and tourist destination promotion with emphasis on identification and satisfaction (Case study : Tourism destinations in Kurdistan Province). Journal of Tourism and Development, 9(2), 33–50. <a href=https://dx.doi.org/10.22034/jtd.2020.214443.193 target="_blank">https://dx.doi.org/10.22034/jtd.2020.214443.193</a>
  3. Bandaru, R., & Venkateshwarlu, H. (2020). Foreign tourists' revisit intention approach applied in the Indian tourism market. Indian Journal of Marketing, 50(4), 43–54. <a href=https://dx.doi.org/10.17010/ijom/2020/v50/i4/151572 target="_blank">https://dx.doi.org/10.17010/ijom/2020/v50/i4/151572</a>
  4. Bilim, Y., & Bilim, M. B. (2014). Does a destination have personality ? Personality and image issues of a destination. Athens Journal of Tourism, 1(2), 121–134. <a href=https://dx./doi.org/10.30958/ajt.1-2-2 target="_blank">https://dx./doi.org/10.30958/ajt.1-2-2</a>
  5. Chen, C. - F., & Phou, S. (2013). A closer look at destination: Image, personality, relationship, and loyalty. Tourism Management, 36, 269–278. <a href=https://dx.doi.org/10.1016/j.tourman.2012.11.015 target="_blank">https://dx.doi.org/10.1016/j.tourman.2012.11.015</a>
  6. Crompton, J. L. (1979). An assessment of the image of Mexico as a vacation destination and the influence of geographical location upon that image. Journal of Travel Research, 17(4), 18–23. <a href=https://dx.doi.org/10.1177/004728757901700404 target="_blank">https://dx.doi.org/10.1177/004728757901700404</a>
  7. d'Astous, A., & Boujbel, L. (2007). Positioning countries on personality dimensions : Scale development and implications for country marketing. Journal of Business Research, 60(3), 231–239. <a href=https://dx.doi.org/10.1016/j.jbusres.2006.11.005 target="_blank">https://dx.doi.org/10.1016/j.jbusres.2006.11.005</a>
  8. Ekinci, Y., & Hosany, S. (2006). Destination personality : An application of brand personality to tourism destinations. Journal of Travel Research, 45(2), 127–139. <a href=https://dx.doi.org/10.1177/0047287506291603 target="_blank">https://dx.doi.org/10.1177/0047287506291603</a>
  9. Fournier, S. (1998). Consumers and their brands : Developing relationship theory in consumer research. Journal of Consumer Research, 24(4), 343–373. <a href=https://dx.doi.org/10.1086/209515 target="_blank">https://dx.doi.org/10.1086/209515</a>
  10. Gómez Aguilar, A., Yagüe Guillén, M. J., & Villaseñor Roman, N. (2016). Destination brand personality : An application to Spanish tourism. International Journal of Tourism Research, 18(3), 210–219. <a href=https://dx.doi.org/10.1002/jtr.1997 target="_blank">https://dx.doi.org/10.1002/jtr.1997</a>
  11. Hosany, S., Ekinci, Y., & Uysal, M. (2006). Destination image and destination personality : An application of branding theories to tourism places. Journal of Business Research, 59(5), 638–642. <a href=https://dx.doi.org/10.1016/j.jbusres.2006.01.001 target="_blank">https://dx.doi.org/10.1016/j.jbusres.2006.01.001</a>
  12. Hultman, M., Skarmeas, D., Oghazi, P., & Beheshti, H. M. (2015). Achieving tourist loyalty through destination personality, satisfaction, and identification. Journal of Business Research, 68(11), 2227–2231. <a href=https://dx.doi.org/10.1016/j.jbusres.2015.06.002 target="_blank">https://dx.doi.org/10.1016/j.jbusres.2015.06.002</a>
  13. Jalilvand, M. R., Samiei, N., Dini, B., & Manzari, P. Y. (2012). Examining the structural relationships of electronic word of mouth, destination image, tourist attitude toward destination and travel intention: An integrated approach. Journal of Destination Marketing & Management, 1(1–2), 134–143. <a href=https://dx.doi.org/10.1016/j.jdmm.2012.10.001 target="_blank">https://dx.doi.org/10.1016/j.jdmm.2012.10.001</a>
  14. Kim, H. B., & Lee, S. (2015). Impacts of city personality and image on revisit intention. International Journal of Tourism Cities, 1(1), 50–69. <a href=https://dx.doi.org/10.1108/IJTC-08-2014-0004 target="_blank">https://dx.doi.org/10.1108/IJTC-08-2014-0004</a>
  15. Konwar, J., & Chakraborty, D. K. (2015). Tourism and its associated aspects in the River Island Majuli, Assam: A study from the perspective of visitors. Prabandhan : Indian Journal of Management, 8(7), 41–50. <a href=https://dx.doi.org/10.17010/pijom/2015/v8i7/72348 target="_blank">https://dx.doi.org/10.17010/pijom/2015/v8i7/72348</a>
  16. Kumar, V., & Nayak, J. K. (2018). Destination personality: Scale development and validation. Journal of Hospitality & Tourism Research, 42(1), 3–25. <a href=https://dx.doi.org/10.1177/1096348014561027 target="_blank">https://dx.doi.org/10.1177/1096348014561027</a>
  17. Lee, H. J., & Kang, M. S. (2013). The effect of brand personality on brand relationship, attitude, and purchase intention with a focus on brand community. Academy of Marketing Studies Journal, 17(2), 85–97.
  18. Mishra, A., & Ojha, N. K. (2014). Need of marketing of India as a tourist destination : Evaluation of India's performance in tourism. Prabandhan : Indian Journal of Management, 7(8), 45–54. <a href=https://dx.doi.org/10.17010/pijom/2014/v7i8/59360 target="_blank">https://dx.doi.org/10.17010/pijom/2014/v7i8/59360</a>
  19. Morgan, N., & Pritchard, A. (2004). Meeting the destination branding challenge : Destination branding (pp. 59–78). Oxford : Butterworth-Heinemann.
  20. Murphy, L., Benckendorff, P., & Moscardo, G. (2007). Linking travel motivation, tourist self-image and destination brand personality. Journal of Travel & Tourism Marketing, 22(2), 45–59. <a href=https://dx.doi.org/10.1300/J073v22n02_04 target="_blank">https://dx.doi.org/10.1300/J073v22n02_04</a>
  21. Murphy, L., Moscardo, G., & Benckendorff, P. (2007). Using brand personality to differentiate regional tourism destinations. Journal of Travel Research, 46(1), 5–14. <a href=https://dx.doi.org/10.1177/0047287507302371 target="_blank">https://dx.doi.org/10.1177/0047287507302371</a>
  22. Muthukumar, C. M. (2009). The impact of tourism on the socioeconomic development of Tamil Nadu. Indian Journal of Marketing, 39(11), 34–38. Retrieved from <a href=http://www.indianjournalofmarketing.com/index.php/ijom/article/view/37107 target="_blank">http://www.indianjournalofmarketing.com/index.php/ijom/article/view/37107</a>
  23. Palmatier, R. W., Dant, R. P., Grewal, D., & Evans, K. R. (2006). Factors influencing the effectiveness of relationship marketing: A meta-analysis. Journal of Marketing, 70(4), 136–153. <a href=https://dx.doi.org/10.1509/jmkg.70.4.136 target="_blank">https://dx.doi.org/10.1509/jmkg.70.4.136</a>
  24. Papadimitriou, D., Apostolopoulou, A., & Kaplanidou, K. (2015). Destination personality, affective image, and behavioral intentions in domestic urban tourism. Journal of Travel Research, 54(3), 302–315. <a href=https://dx.doi.org/10.1177/0047287513516389 target="_blank">https://dx.doi.org/10.1177/0047287513516389</a>
  25. Park, H. H., & Jung, G. O. (2010). A study on the impact of the congruence of store personality and self-image toward relationship strength and store loyalty. Journal of Marketing Studies, 16(2), 45–68.
  26. Ramkissoon, H., Uysal, M., & Brown, K. (2011). Relationship between destination image and behavioral intentions of tourists to consume cultural attractions. Journal of Hospitality Marketing & Management, 20(5), 575–595. <a href=https://dx.doi.org/10.1080/19368623.2011.570648 target="_blank">https://dx.doi.org/10.1080/19368623.2011.570648</a>
  27. Sahin, S., & Baloglu, S. (2014). City branding: Investigating a brand advocacy model for distinct segments. Journal of Hospitality Marketing & Management, 23(3), 239–265. <a href=https://dx.doi.org/10.1080/19368623.2013.779562 target="_blank">https://dx.doi.org/10.1080/19368623.2013.779562</a>
  28. Singh, N., & Yadav, P. (2018). Social media influences holiday travel decisions: A rationale for profound analysis. Prabandhan : Indian Journal of Management, 11(2), 40–56. <a href=https://doi.org/10.17010/pijom/2018/v11i2/121395 target="_blank">https://doi.org/10.17010/pijom/2018/v11i2/121395</a>
  29. Soundari, B. P., & Shankar, R. S. (2020). Brand personality of Coimbatore : Tourists insights as a tool for destination branding. Retrieved from <a href=https://ssrn.com/abstract=3525909 target="_blank">https://ssrn.com/abstract=3525909</a>
  30. Usakli, A., & Baloglu, S. (2010). Brand personality of tourist destinations : An application of self-congruity theory. Tourism Management, 32(1), 114–127. <a href=https://dx.doi.org/10.1016/j.tourman.2010.06.006 target="_blank">https://dx.doi.org/10.1016/j.tourman.2010.06.006</a>
  31. Xie, K. L., & Lee, J. S. (2013). Toward the perspective of cognitive destination image and destination personality: The case of Beijing. Journal of Travel & Tourism Marketing, 30(6), 538–556. <a href=https://dx.doi.org/10.1080/10548408.2013.810993 target="_blank">https://dx.doi.org/10.1080/10548408.2013.810993</a>
  32. Ye, S. (2012). The impact of destination personality dimensions on destination brand awareness and attractiveness : Australia as a case study. Turizam: Međunarodni Znanstveno-Stručni Časopis, 60(4), 397–409. <a href=https://hrcak.srce.hr/94256 target="_blank">https://hrcak.srce.hr/94256</a>
Editorial Scholar

Submit your Research to PIJM

Submit your Manuscript → Author Guidelines