Hussain, Sarah, and Kavita Khanna. “A Study on Recent Trends for Guest Satisfaction in Selected Hotels of Delhi”. Prabandhan: Indian Journal of Management 9, no. 8 (August 1, 2016): 50–60. Accessed December 3, 2025. https://www.indianjournalofmanagement.com/index.php/pijom/article/view/99781.