1.
Mishra PC, Kar B, Kar N, Jena D. Service Failure as Service Quality Indicator for Healthcare During the Pandemic. pijom [Internet]. 2025 Jan. 15 [cited 2025 Sep. 18];18(1):26-42. Available from: https://www.indianjournalofmanagement.com/index.php/pijom/article/view/174106