The success of an organization depends on the interrelationship between management and the work force and the conducive work culture present in the organization. The perception of the employees of the various characteristics of an organization is termed as Organizational …

In the paper, development of quality management in public administration in Slovenia is presented - the context and main characteristics. General approach as the combination of 'top down' and 'bottom up' approaches is explained, with four areas of activities presented …

Lean Manufacturing is a manufacturing philosophy which was originated and developed in "Toyota Motor Company" Japan. It tries to identify wastes in the processes and eliminate it. Thus, it leads to improvement in productivity and quality in organizations, leading to …

A number of studies have been conducted on the relationship between HRD practices and employee performance. Small evidence is available about a relationship between HRD practices and employee performance from developing countries like India. This study examines the association between …

The purpose of the paper was to determine the perception of employees' organizational citizenship behaviour and justice among private and government banks. The study also aimed to determine whether such perceptions vary, depending on the variables of gender and work …

The study deals with developing competency profiles for middle level managers at Zeal Business Support Services , an Indian BPO in India. The different competencies that were required for a job were identified using task based job analysis and interviewing …