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Prabandhan: Indian Journal of Management logo

Prabandhan: Indian Journal of Management

ISSN: 0975-2854 Frequency: Monthly Peer Review: Double-blind Published since: 2008 Language: English
A publication of AMCPL
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New Delhi, India
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IT Leaders’ Experiences of Resilience during the Pandemic : An Appreciative Inquiry

Open Access Original Article

IT Leaders’ Experiences of Resilience during the Pandemic : An Appreciative Inquiry

Asha Albuquerque Pai1,  Nikhil Pazhoothundathil N.2,  Lena Ashok3,  Ciraj Ali Mohammed4,  Varalakshmi Chandra Sekaran5

1 Research Scholar , Social Work Programme, Prasanna School of Public Health, Manipal Academy of Higher Education, Manipal - 576 104, Karnataka

2 Research Associate, Transdisciplinary Centre for Qualitative Methods, Prasanna School of Public Health, Manipal Academy of Higher Education, Manipal - 576 104, Karnataka & Research Officer, Population Research Centre, Ministry of Health and Family Welfare, Kariavattom, Thiruvananthapuram, Kerala

3 Associate Professor, Social Work Programme, Prasanna School of Public Health, Manipal Academy of Higher Education, Manipal - 576 104, Karnataka

4 Professor & Deputy Director, CCEID, MAHE & Course Director, MAHE-FAIMER, Manipal Academy of Higher Education, Manipal - 576 104, Karnataka

5 Assistant Professor, Prasanna School of Public Health, Manipal Academy of Higher Education, Manipal - 576 104, Karnataka

Volume 16
Issue 4
Pages 46–60
Year 2023
Received: July 10, 2022 Accepted: April 5, 2023 Published: April 1, 2023
Abstract

Purpose : The COVID-19 pandemic highlighted that leaders need to have the capacity for resilience. When leaders are confronted with disruptions that are now more of a certainty than a possibility, they must have the ability to bounce back, recover, be agile, and be resilient.

Objective : To explore the resilience experiences of leaders in the information technology (IT) industry (both mid-level and senior leaders) during the outbreak of the COVID-19 pandemic, guided by the theory of self-leadership.

Method : Qualitative exploratory study using an appreciative inquiry approach based on 19 mid- and senior-level leaders, both men and women, in the IT Industry in India, chosen purposively. The data in the form of in-depth interviews were analyzed thematically.

Findings : Participants’ experience of resilience during the pandemic was expressed as a capability of leaders, which is inherent in the IT industry, given its dynamism. Various facets of resilience and its impact were highlighted.

Practical Implications : The IT industry disruption is characteristic of the pandemic. Hence, understanding how leaders handled the crisis will help in training and development, talent acquisition, self-development, and a guiding pathway for budding leadership. Resilient leaders can positively impact self-leadership by inspiring individuals to develop self-leadership skills, fostering a culture within their organizations, and increasing team self-efficacy.

Originality : The resilience capabilities of the leaders in the IT industry in India has not been explored qualitatively before, especially during the pandemic.

Keywords Resilience Leadership COVID-19 Capabilities IT Industry Appreciative Inquiry
How to Cite

Asha Albuquerque Pai, Nikhil Pazhoothundathil N., Lena Ashok, Ciraj Ali Mohammed, Varalakshmi Chandra Sekaran (2023). IT Leaders’ Experiences of Resilience during the Pandemic : An Appreciative Inquiry. Prabandhan: Indian Journal of Management, 16(4), 46–60. https://doi.org/10.17010/pijom/2023/v16i4/172787

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